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Go toWipe data/factory reset using the volume buttons and press the power button to confirm. If your phone's screen is unresponsive due to a software glitch, a simple restart can help to resolve the issue. To perform this, hold down the POWER button for 10 seconds until the phone turns off. Then, simply turn the phone back on by pressing the POWER button. We’ve seen this complaint pop up a lot more for a range of phones. The problem is perceived as an excessive rattling sound when the vibration motor goes off or when the phone is shaken.
This is probably down to the specific charger that you’re using. Try another one and you likely won’t encounter this problem. A lot of Moto G owners have encountered a camera error upon trying to launch the camera.
Screen Is Blank/Unresponsive
If your phone's SIM card is damaged, you will not be able to make calls or send messages. Contact your phone's carrier service (e.g. Verizon, T-Mobile, Sprint, etc.) to request a new SIM card. Since the headphone volume differs from the speaker volume, the volume may actually be muted.
If you’re having trouble receiving calls or messages, make sure the contact in question isn’t blocked. The Moto G may offer a ton of features, but it’s still a phone that needs to be able to make calls and receive texts messages. Some have reportedly been unable to do both, and, over time, this has become less of an annoyance and more of an actual issue. However, there are a few things to try and look into before all hope is lost. This bug could be related to another app that tries to sync or backup your contacts.
Problems with contacts, keyboard, signal loss, and more
Restarting the phone has been said to correct the problem, but how long the temporary fix lasts varies. Reach out to your carrier to request a new one. Some cases will reduce or completely prevent the rattle.
If you have another SIM card that you can try then switch it out and see if it makes a difference. Make sure that there’s no lint, dust, or debris stuck in your earpieces or the microphone hole. Use a soft brush or compressed air to clean them out.
Problem #8: Delayed notifications on Moto G
You should see the boot screen with the Normal Reboot option highlighted and you can press Volume up to boot it. Also, when prompted to choose default action first time for opening external links, I choose Chrome, screen freezes and will not open Chrome. I can clear default and choose open private CM browser and it works fine. Did a factory reset and Home button working again. After all apps are updated, home button is back to not working. There seem to be a lot of bugs with this update.
If the phone still will not charge, the charging port may be damaged. To replace the charging port, please refer to the Motorola Moto G 3rd Generation Charging Port Replacement guide. That old IT support favorite – turn it off and on again. Try turning the Moto G and the router off, then switch them both back on again.
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If the problem exists on only one network, your device may have a low priority connection (contact the Wi-Fi administrator for this network). If your device is consistently slower than other devices on multiple Wi-Fi networks, you could have faulty Wi-Fi hardware or software. Press and hold Volume down, then press and release thePowerkey. Press the power button and then tap and hold Power off until the Reboot to safe mode window pops up.
Well I didn’t believe them so I researched which I will tell u to do because I did not look up the directions again for this comment. But u will need to hold buttons and need a charging usb cord and a computer to complete the task of getting this out of the bootloader loop yourself. If airplane mode has been activated on your phone, all calling service and data will be blocked, preventing calls and messaging. To turn this mode off, select the "Settings" app and select the "More" tab. There you will see a slider labeled "Airplane mode." Push the slider to the left so it is greyed out. If adjusting the volume does not help, rebooting the phone may fix the problem.
We look at common Moto G problems and their fixes. Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. I just updated my Moto G to 5.1 a few hours ago and my home button doesn't work anymore. I've been searching for a few hours, and I can't seem to find a fix. If the SIM card itself is not damaged, the SIM card reader may be faulty.
But my another sim of Airtel 4G is not having any such issue. On my Moto G phone the media volume is Ok and settable but the alarm tone and ring tone are absent. Cant set because the set button is grey and not moving from zero. I tried to reset all apps but it does not work. Some users face performance issues after a major software update.
Power button, volume down button not working which means so much less control over the phone. Motorola also has a built-in app to make managing your apps easier. Open theDevice Shield app, go toBackground running, select the app, and tap onAllow running in the background.
If you’re having a problem getting Android Auto Wireless to work, it’s best to set up a wired connection first. Connect a different pair of headphones, and test the volume again. If the sound works for other headphones, your headphones might be faulty.
Others report a blank screen that doesn’t seem to respond to touches. The Moto G was one of the best budget phones on the market and it delivered an experience that was better than its price suggested. As great as it is, no phone delivers perfection. Now it’s time we turn our attention to Moto G’s known problems. Every phone has bugs, and here is how to deal with the Moto G’s most common.
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